Things to Check Before You Call

When our professional service technician arrives at your door, he is hoping that you have already checked the following: Thermostat  First, take a look at your thermostat, it should be in the appropriate position for heating or cooling. Circuit...

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Icons

We see them everywhere these days.  One that I learned about today was on Facebook, it looks like this:      You probably already know what it means, but I didn’t!  If you click on it while on our page on Facebook, you get this wonderful...

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Attention Snowbirds!

One of the challenges of traveling south for the Winter and enjoying it is avoiding the worry of whether your heating system is working.  Who wants to come home to frozen pipes or, worse, a flood from those pipes bursting!   Thanks to modern...

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Customer Service Challenges

Yesterday, I asked my stepmom how she liked the plumber she used for her recent shower repair.  She said “He was ok”. Not “OHMIGOD this guy was awesome”, or “Great…if you ever need a plumber, you gotta call this guy”, or “here, let me give you...

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